OUR FAIR PRICE POLICY AND ONLINE RESERVATION
Due to our corporate structure, in terms of our equal and fair price policy to our valued customers, our prices on the page are fixed and the same prices are valid for everyone. If a special price discount or special price offer is requested, it will not be welcomed. Such a request will not be welcomed, as it will not comply with our fair price policy if a customer makes a reservation at the current price on our page, and if we give another customer a separate price.

DEPOSIT
We do not have a deposit application, no deposit is requested in any way. Fast Easy And Reliable.

OUR GENERAL INSURANCE CONDITIONS
All of our vehicles within our company are fully insured, and a police report is not requested in case of glass,tyre,headlight breakage and minor scratches. However, in case of hood damage and hood dent, a police report and alcohol report will be requested.In case of an accident, the replacement vehicle is out of the scope of insurance.

AIRPORT PARKING FEES In order not to keep our valued customers waiting at the airport, we are waiting for you at the exit with a sign with your name written on it, and our staff puts the car in the parking lot so that they can wait for you at the exit door, and the parking fee of 2 euros on average is met by the renter

VEHICLE RECEPTION - VEHICLE RELEASE
Car delivery and pick-up from the customer are free of charge at our International Airports Offices, which provide 24-hour uninterrupted service, and during working hours at our other offices. To deliver the car, our staff will wait for you at the exit of the international lines with the Çevlik Rent A Car sign, and when you see our sign, you will come to our staff. On the way back, our staff will be waiting for you at the pick-up and drop-off place on the international departure passenger side.

 

INCLUDED IN THE PRICE - NON ISSUES

Vehicle maintenance expenses, Full insurance, Unlimited mileage and VAT are included. Extra requests such as fuel, bridge, highway fees, traffic fines, one-way fees, vehicle delivery and pick-up fees, baby seats are not included in the prices.

 

 

Minimum rental period can't be less then 2 days. Vehicles are rented on daily, 24-hours  based on your pick-up time. There's 59 minutes time granted for returns after that hourly charges may apply. Delays run more than 3 hours may apply a full day charge.

 

 

DRIVER DOCUMENT - USAGE AGE

Drivers should be minimum 22 years old and must hold a valid driver's license 2 years.

 

 

The hirer acknowledges that any traffic fine will be declared by Traffic Officers during rental period  will be paid by him.

 

 

Here you can find some answers to your questions about your reservation.

What should I do if someone else damaged my car ?

You shall drive your car carefully for your and environmental safety but sometiomes there could be damages made by others to your car. In such case you are supposed to:

• Call the police (155) and must take a report approved by police then you should take one copy of the other driver's insurance documents, driving licence and ID card.

• The driver shall not operate the vehicle or allow it to be operated in circumstances that constitute an offence against any traffic violation and driving under the influence of alcohol or drugs.

• To be able to ask for right to insurance agency documents explained above should be prepared.

 

Can I take any compensation for damaged car ?

One of the situations experienced often in motor insurance and which causes the insured to experience difficulties is the compensation demands regards to the vehicle with more than just one occurrence of damage. The insured person who previously had even minor accidents on various dates but did not inform the insurance company about the damage may face negative results when they ask to compensate this damage cumulatively.

There is a certain period within which the insurance company must be informed. This period is clearly stated in the General Conditions of Motor Insurance. According to the General Conditions, it is mandatory that any damage be notified to the insurance company no later than 5 days after discovery. Damages that are not duly notified and whose file is not opened within this period are not assessed since liability to inform has not been fulfilled and damage claim payments are rejected.

Due to the above reasons, it is absolutely necessary to pay attention to the damage informing periods. However, if more than one occurrence of damage in different places at different times is repaired, the cost of damage may increase significantly. Should the first instance of damage be notified to us in a timely manner, and if it is ensured that the damage can be compensated, the compensation cost of the parts or labor with regards to the repairing of the vehicle will be less than the amount to be calculated after the last occurrence of damage. Since the insurance company incurs an unfair cost, costs for damage demanded cumulatively are rejected and only the last instance of damage is paid for as long as it is notified within the period of notice.

The insured person who do not give damage notice in time and ask for cumulative compensation shall be considered unfair by the insurance firms and will not receive claim payment." In order not to experience such negative outcomes, pay attention to notify damage notice to your insurance company within 5 days.

 

What Should I do if I had an accident?

Knowing the things to do in case of an accident ensures both not experiencing difficulty and getting your claim payment fully and on time. Things that you should do in case of an accident are as follows: The traffic police officer should be called to the place of the accident without changing the location of the vehicle, an incident report should be prepared and an alcohol report should be taken. If the place of the accident is within the boundaries of gendarme, you should testify by informing the gendarme office and you should have the witness report prepared. If another vehicle is involved in the accident, you should get a copy of the traffic policy of that vehicle and the driver’s license as well as the copy of the registration. If the vehicle is not working, you should call our firm for a tow truck and have your vehicle towed to the nearest service. You should prepare the below mentioned documents required for the damage file and hand them over to the related service.

•Traffic accident report,

•Alcohol report of the driver,

•Copy of the driver’s license,

•Copy of the vehicle’s registration,

•Photos from the place of accident and damage photos of the vehicles (particularly for one party accidents, this must be present).

 

What should I do if my car crashed by someone when parked?

According to our experiences this is the most common type of damages. Many people have no idea what to do in such occasion and as a result of this they couldn't ask for any right about insurance. Please be careful in such case and follow the instructions what to do.

• If people hit your car is by you, you should learn that has he had his car covered or not. If yes, ask for copies of his hull risk policy documents.

• Do not move the car until policeman comes around and make a report of the accident. Ask police to specify that the oppenent was incorrect. To be able to ask for compensation report should state that the oppenent was incorrect.

• If you couldn't see who damaged your car, you're supposed give us a call to +90 530 224 75 75  and inform us about damages.

 

What should I do if my car is stolen ?

Auto theft has been the most frequently encountered case nowadays. Here are the steps in the event of theft you should take;

• Whenever you realize your car is stolen you should report is as quick as possible to the nearest police station and inform us about the case. You are supposed to contact us aswell in order to get informed about it and immediately start the process.